Archive for the ‘Rant’ Category

How Would You Like That Delivered?
April 13, 2016

Canada Post, in its wisdom, has chosen to phase out home delivery of snail-mail and mailbox-messreplace that system with curb-side Post Office boxes. While I believe it is an ill-advised change it will have little effect on me. I live in a community in Canada that has never had home delivery of mail. It is a comfortable walk (wasteful to drive) to the Post Office to check the mail each day. That’s what I’ve done each day for the fifty plus years I have lived here. Other than the obvious, what’s the problem?

As with many people these days, I have become an on-line shopper. This came about because at the best of times I dislike wasting the time to go in and out of stores. I recognize in today’s ‘consume more’ society I might be seen as some form of throwback; a consumer Neanderthal. Yesterday, I placed an order for coffee through a Canadian on-line company that I have purchased from frequently in the past. I processed everything in the same manner as before. The difference this time was that an error message came up indicating that they could not deliver to a Post Office box. Yet, they use Canada Post to deliver their products and my “correct” mail address is a Post Office box. As has happened in the past when companies do not include my correct mailing address I receive notification from the post office to update my personal details with the company from whom I make purchases. At issue is the Post Office could refuse delivery without the proper address on the package.

I called the company to let them know that there was a problem with their software not accepting postal box numbers as legitimate addresses. The response was that they knew about this and that they just could not ship to a post office box.

Does this make any sense in a country that is moving away from home mail delivery and forcing everyone to use a post office box for mail? Canadian business get with the program. Especially if you expect to do mail order business or Internet business and ship by postal service.

My second call yesterday was to an on-line company based in New York from which I recently did business and they shipped to my mailing address. As before, I placed my order only and again was told that they were shipping by US Postal service and couldn’t deliver to a post office box. I called the store’s  help line to explain that my mailing address was a box number; they accepted it on my previous order; where is the problem?

For some strange reason their on-line software no longer will allow delivery to Postal Boxes. What a dilemma! In Canada, many of us have two legal addresses–our street address and a mailing address. They are not necessarily the same. Perhaps the solution is to go back to wandering in and out of stores as I used to do when I wanted to buy an item. If that’s the case, I’ll save a lot of money by not shopping unless necessary. Problem solved!